SOFTWARE LICENSE AND SERVICES AGREEMENT
Last Update Date:
25.11.2025
1. PARTIES
1.1. Service Provider (Company):
Title: DST Digital Solution LTD
Address: Serbest Liman ve Bölge, PK:1106, Gazimağusa / Kuzey Kıbrıs Türk Cumhuriyeti
E-mail: [email protected]
Website: www.dgtekno.com
Hereinafter in this agreement, it shall be referred to as "DGTekno" or the "Company".
1.2. Service Recipient (Customer):
The legal entity or natural person who purchases one of the software packages via the DGTekno.com website or through authorized sales representatives, whose invoice information is included in the order form.
Hereinafter in this agreement, it shall be referred to as the "Customer".
2. SUBJECT OF THE AGREEMENT
The subject of this agreement is to determine the mutual rights and obligations regarding the Customer's rental and use of the E-Commerce / E-Pin Sales Software developed by the Company, hereinafter referred to as the "Software", and the benefit from server hosting, technical support, API integrations, and security services provided within this scope.
3. LICENSE AND USAGE RIGHTS
3.1. The Company grants the Customer a non-exclusive, non-transferable, and time-limited right to use the Software. The Customer does not purchase the software; only rents the right to use it during the subscription period.
3.2. The source codes, database architecture, interface designs, and proprietary modules of the Software are entirely owned by DST Digital Solution LTD. The Customer may not access the source codes, copy, reproduce, or reverse engineer the codes.
3.3. The Customer may use the software solely for the sale of digital products in compliance with international laws and the laws of the Turkish Republic of Northern Cyprus.
4. SCOPE OF SERVICE AND INTEGRATIONS
4.1. Supplier APIs:
Third-party supplier integrations offered within the software are provided as ready technical infrastructure. The Company cannot be held responsible for interruptions in the services of these companies, changes in their pricing policies, API updates, or stock issues.
4.2. Crypto Payment Gateway:
The Company provides the Customer with infrastructure for receiving payments via blockchain networks. The Company is not a financial institution, exchange, or custody service provider. The Company is not responsible for delays caused by network congestion, incorrect wallet address definitions, or loss of value of crypto assets.
4.3. Data Backup:
The Company performs periodic backups to ensure system continuity. In the event of a major data center disaster or cyberattack, maximum effort will be made to restore the most recent backup.
5. CUSTOMER'S OBLIGATIONS
5.1. The Customer is solely responsible for the legality of the products and content sold through its site. In the event of detection of product purchases with stolen credit cards, anti-money laundering activities, betting or gambling operations, or the sale of illegal products, the Company has the right to unilaterally and without compensation terminate the agreement, suspend the service, and notify the competent authorities.
5.2. The security of the management panel passwords is the responsibility of the Customer. The Company cannot be held responsible for material or moral damages arising from unauthorized access or personnel errors.
5.3. Within the scope of the white-label service, the Customer sells under its own brand. In cases of refund, delivery issues, or defective goods claims arising from end users, the sole addressee is the Customer. The Company does not communicate directly with the Customer's end users.
6. PRICING, CANCELLATION AND REFUND
6.1. Service fees are determined based on the package selected by the Customer and are collected in advance.
6.2. As the service provided is an electronically performed service and intangible goods; after installation, license assignment, or uploading of files to the server, the right of withdrawal and refund is not possible. The Customer makes the purchase by accepting this condition.
6.3. There may be an annual renewal fee for the continuation of the service. The renewal fee is notified to the Customer before the contract end date. In case of non-payment, the service may be suspended and, after the legally required retention period, data may be deleted.
7. CONFIDENTIALITY AND DATA SECURITY
7.1. The Company undertakes to keep the Customer's trade secrets, sales data, and member information confidential. These data shall not be shared with third parties except for legal obligations and court decisions.
7.2. The Customer is obliged to process the data of users who register on its site in accordance with the personal data protection regulations of the country in which it provides services.
8. LIMITATION OF LIABILITY
8.1. The Company does not guarantee that the software will operate one hundred percent error-free or uninterrupted. The targeted service level rate is 99.9%. Planned maintenance works are notified in advance.
8.2. The Company cannot be held liable for indirect damages arising from the Customer's commercial failure, failure to achieve expected turnover, loss of profit, or data loss.
8.3. The Company's total material liability under this agreement is in any case limited to the service fee paid by the Customer in the last 12 months.
9. FORCE MAJEURE
Events beyond the control of the Company such as natural disasters, fire, war, mobilization, riot, strike, general failures in internet infrastructure, power outages, and cyberattacks are considered force majeure. During the force majeure period, the Company is not liable for failure to fulfill its obligations.
10. COMPETENT COURTS AND ENFORCEMENT OFFICES
For the resolution of any disputes arising from the implementation of this agreement, the Courts and Enforcement Offices of Gazimağusa, Turkish Republic of Northern Cyprus are authorized.
When the Customer completes the payment transaction or registers to the system, it shall be deemed to have read, understood, and accepted all the provisions of this agreement.
DST Digital Solution LTD