PRIVACY AND DATA PROTECTION POLICY
Last Update Date:
25.11.2025
1. INTRODUCTION AND DATA CONTROLLER
This Privacy Policy covers the www.dgtekno.com website operated by DST Digital Solution LTD, located at Serbest Liman ve Bölge, PK:1106, Gazimağusa / Turkish Republic of Northern Cyprus, and all platforms using the DGTekno infrastructure.
Our Company attaches great importance to the privacy and security of its customers' and users' personal data. This policy explains the methods of collection of your personal data, the purposes of processing, the parties to whom it may be transferred, and your rights.
2. PERSONAL DATA COLLECTED
When you use the DGTekno infrastructure or perform a transaction through the system, the following data may be collected:
- Identity information: Name, surname, identity or passport information, date of birth
- Contact information: E-mail address, telephone number, full address, country and city information
- Customer transaction information: Order history, purchased product or code information, player identity information, request and complaint records
- Financial information: Invoice information, tax information, IBAN information and publicly available crypto wallet addresses
- Transaction security information: IP address, browser information, device information, login and logout logs
- Biometric data: Identity photograph and selfie data requested only in necessary cases and within the scope of explicit consent
Important note: Payment card data such as credit card number, expiration date and CVV are not stored in our systems. These data are processed by licensed payment institutions.
3. PURPOSES OF PROCESSING PERSONAL DATA
Your collected personal data are processed for the following purposes:
- Provision and delivery of purchased services
- Issuance of invoices and fulfillment of legal obligations
- Execution of security, fraud prevention and transaction verification processes
- Management of technical support, request and complaint processes
- Sending of campaign and informational content if explicit consent is given
4. TRANSFER OF DATA TO THIRD PARTIES
DGTekno may share your personal data only when necessary for the provision of the service and in accordance with the legislation with the following parties:
- Supplier companies and integration providers
- Payment institutions, banks and electronic money institutions
- Relevant blockchain networks in case of crypto payment
- Hosting, server and infrastructure service providers
- Authorized administrative and judicial authorities
5. DATA SECURITY AND RETENTION
Our Company implements appropriate technical and administrative measures to protect your personal data:
- SSL and similar secure communication methods are used in data transmission
- Sensitive data are kept in environments with restricted access authorization
- System accesses are recorded
- Backup processes are applied against possible data losses
Data are deleted, destroyed or anonymized when the purpose of processing ceases or when the retention periods stipulated in the legislation expire.
6. COOKIE POLICY
Our website may use cookies to improve user experience and ensure the proper functioning of the system.
- Mandatory cookies: Required for session management and basic site functions
- Analytical cookies: May be used for measuring site traffic
- Preference cookies: May remember user preferences such as language or currency
Users can manage cookies via browser settings.
7. RIGHTS OF THE DATA SUBJECT
Users may exercise the following rights by applying to [email protected]:
- To learn whether their personal data are processed
- To request information regarding the processed data
- To request the rectification of the data
- To request the deletion of the data to the extent permitted by legislation
- To request compensation in case of damage arising from unlawful processing
8. CONTACT
You may contact us for all your questions and requests regarding this Privacy Policy.
DST Digital Solution LTD
Address: Serbest Liman ve Bölge, PK:1106, Gazimağusa / KKTC
E-mail: [email protected]
Web: www.dgtekno.com